When MerchDen sends a package, an e-mail is generated by our shipping software that is sent to you with your shipping confirmation and tracking information. You can use the link in this e-mail to track your package. If you have misplaced the tracking information, you can e-mail us via the CONTACT US page and we can look your package up for you.

Also, please note that international shipments must pass through customs enforcement of the receiving nation, and then must be accepted and delivered by the receiving nation’s postal system. This can cause long delays. While long delays are definitely not the norm, please understand that MerchDen cannot affect a foreign country’s postal system or customs services, nor can we “speed the process up.” Also, please note that some countries do not continue to add tracking information to package delivery service without additional fees.